In a constantly evolving claims environment, strong leadership depends on clarity, adaptability, and perspective. The Pacific Claim Executives Association brings senior claims leaders together to share insight, challenge assumptions, and stay ahead of change.
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Our meetings are built around real-world issues shaping the claims landscape today. Members gain practical education, candid peer dialogue, and meaningful connections across all lines of insurance.
PCEA events are specifically designed for professionals who lead and influence claims operations, including:
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Claims executives from mutual and stock insurance companies
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Self-insured employers overseeing their own claims programs
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Third-party claims administrators
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Claims reinsurers representing regions across the United States
40 MEMBER ORGANIZATIONS STRONG
IN THE WESTERN UNITED STATES
2025-2026 Board of Directors
President
Donna Romero
Interinsurance Exchange of the Automobile Club
Vice-President
John Campbell
Swiss Re
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Secretary
Ken Wilson
Oregon Mutual
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Treasurer
Zack Gordon
CSAA IG
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Past President
Keeley Abbas
Crawford & Company
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Our Mission
In 1953 Pacific Claim Executives Association (PCEA) was created to provide a medium through which matters of general interest to its members could be presented and discussed. This group of insurance professionals promotes learning social interaction, goodwill, and the common good of the Property & Casualty insurance industry. It is comprised of Claim executives from mutual and stock insurance companies, self-insured employers who manage or oversee their own claim operations, third-party claim administrators, and claim reinsurers representing the Western portion of the United States. PCEA focuses on providing education and networking opportunities for its members.
Our Principals
PCEA is committed to fostering principles of fairness and consistency in the insurance industry. It believes that claim philosophy, policy interpretation, and public relations should be uniform and equitable, ensuring that insurance consumers are treated respectfully by all insurance companies.
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PCEA places a strong emphasis on professionalism, emphasizing the importance of continuous education and training for individuals involved in claims work. It actively encourages and supports initiatives aimed at improving education in this field.
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PCEA promotes cooperation among all companies, whether they are PCEA members or not. The association recognizes the value of maintaining positive relationships between companies, benefiting all stakeholders affected by the insurance industry.
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PCEA's primary goal is to enhance the handling of insurance claims for the benefit of the general public. To achieve this, it facilitates the exchange of ideas and best practices among its members.
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PCEA upholds the highest ethical standards and seeks to maximize the quality of service provided to insurance consumers by the industry.
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PCEA advocates for an open channel of communication between senior claim executives, supporting the concept of a "hot line" for discussions and sharing insights.
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PCEA strives to maintain goodwill, fellowship, and positive relationships among representatives from member companies. It prioritizes flexible and efficient communication among members to better serve the public, who ultimately rely on their services.
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Let's Connect
